Privacy Policy

Last updated: January 2025

1. Data Controller

Teleskop.io is the data controller for the processing of your personal data. We comply with the EU General Data Protection Regulation (GDPR) and Swedish data protection legislation.

2. Data We Collect

We collect the following data:

  • Contact details: Name, email address, company name
  • Payment information: Handled by Stripe (we do not store card details)
  • Platform access: You grant us access by adding us to your Google Workspace β€” we never store your login credentials
  • Website usage: Anonymized visitor statistics via Google Analytics
  • Communication: Email conversations and booked meetings

3. How We Use Your Data

We use your data to:

  • Deliver our service and respond to reviews on your behalf
  • Manage your subscription and payments
  • Communicate with you about the service
  • Improve our website and service
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing (USA, Privacy Shield certified)
  • Google Analytics: Website analytics (anonymized IP)
  • Cal.com: Meeting scheduling
  • Vercel: Web hosting (EU region)

All vendors are bound by data processing agreements and handle data according to GDPR standards.

5. Cookies

We use necessary cookies for website functionality and analytics cookies via Google Analytics. You can manage cookie settings in your browser.

6. Your Rights Under GDPR

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request restricted processing
  • Portability: Receive your data in machine-readable format
  • Object: Object to certain processing

Contact us at hello@teleskop.io to exercise your rights.

7. Data Retention

We retain your data for as long as you are a customer, plus the time required for accounting purposes (7 years under Swedish law). After your subscription ends, we ask you to remove our access from your Google Workspace.

8. Security

We protect your data with encrypted data transfer (HTTPS), secure storage, and limited access. Payment details are handled entirely by Stripe and are never stored by us.

9. Changes

We may update this policy. Material changes will be communicated via email. The current version is always available on this page.

10. Contact and Complaints

Questions about privacy? Contact us at hello@teleskop.io

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) at www.imy.se